At the low point, in the first years of Obama’s presidency, the processing time dragged out to 156 days. In response, officials did not try to eliminate the glitch. Instead, they hired more people to wrestle with it and rearranged the old process so that the paperwork moved more quickly.
Jonathan May, a recent retiree from the Justice Department, was pleasantly surprised that his case only took three months to process. He’d expected far worse.
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